Infrastructure Support Analyst

Location: Tiverton, Devon
Contract: Full Time
HepcoMotion - Infrastructure Support Analyst

We are looking for an experienced Infrastructure analyst required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practises.

Key Objectives:

  • Supporting the modernisation of all aspects of IT within the business.
  • Assisting the Support desk.
  • Analysing the existing infrastructure and suggesting/researching improvements.
  • Monitoring and maintaining all aspects of the infrastructure.
  • Provide business focused information as required

Skills:

  • Extensive knowledge of networking (DNS,DHCH,TCP,IP/Subnetting, Vlans)
  • Windows server 2016-2019
  • Office /Microsoft 365 (F through to E suites)
  • Modern identities & security
  • Azure (PaaS, IaaS) security & governance
  • Familiar with firewall configuration & advance threat hunting
  • Experience with security tools and general vulnerability management
  • Production of documentation for end users and the support desk

Summary of Daily Duties:

  • Monitor and maintain the infrastructure
  • Undertake regular patch/upgrade activities
  • Assist IT support team with end-user queries
  • Assist in configuring end user devices (new hardware/policy/compliance management)

Hours of Work:

Monday – Friday 9am to 5pm
35 hours per week

The successful applicants will be flexible over working hours and willing to undertake shift working should this be a requirement on completion of their apprenticeship and may differ to a standard Monday to Friday day shift.

Closing Date:

Friday 4th April, 2025

Benefits:

In addition to a competitive salary, we offer an attractive benefits package, including:

  • 25 days holiday per annum, plus bank holidays
  • Company contribution pension
  • Healthcare cashback scheme
  • Discounts with local shops and services
  • Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few
  • Free on-site parking
  • Career progression opportunities
  • Continued professional learning and development
  • Recommend a friend scheme
  • Death in service after qualifying period
  • Mental health support
  • Financial wellness support
  • Long service awards
  • Seasonal events organised by HepcoMotion’s social committee
  • Opportunities for overtime at a premium rate

How To Apply:

To register your interest in the above position, please email your current CV to:
Caitlin Bird at [email protected] or call on Ext 2256

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Telephone:  01884 243400
Email:          [email protected]

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Contact us

Tel Sales Enquiries +44 (0)1884 257000 General Enquiries +44 (0)1884 243400

Address HepcoMotion Head Office
Lower Moor Business Park
Tiverton Way
Tiverton
Devon, EX16 6TG

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