Vacancies - SALES CO-ORDINATOR

We have an exciting opportunity for an individual to join our Sales & Logistics Team.

Reporting to the Sales & Logistics Manager, the sales co-ordinator will process orders and fulfil customer needs to ensure customer satisfaction.   The Sales Co-Ordinator will be working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements:

Key Responsibilities:

• Preparing quotations and placing and maintaining customer orders.
• Liaising with our Customers and Field Sales Team in relation to orders and queries.
• Taking customer calls including handling customer queries or complaints.
• Attending customer meetings or trade shows as required.
• Generating reports in relation to service level agreements.
• Keeping Customer Relations Management system up to date.

Skills:

• Excellent communication skills to include; over the phone/interpersonal, verbal and   written.
• Attention to detail and accuracy.
• Strong I.T. skills including MS Office package – particularly Word & Excel.
• Competent use of Outlook.
• Previous experience of working in a customer service role desirable.
• Awareness of SLA/KPI/GDPR terms

Hours of Work

Mon - Fri

8/9.00am - 4/5.00pm

35 hours per week.

The successful applicant will be expected to be flexible and to work the required hours to succeed in the role.

Benefits

In addition to a competitive salary, we offer an attractive benefits package, including:

• 25 days holiday per annum, plus bank holidays
• Company contribution pension
• Healthcare cashback scheme
• Discounts with local shops and services
• Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few
• Free on-site parking
• Career progression opportunities
• Continued professional learning and development
• Recommend a friend scheme
• Death in service after qualifying period
• Mental health support
• Financial wellness support
• Long service awards
• Seasonal events organised by HepcoMotion’s social committee
• Opportunities for overtime at a premium rate

Closing Date: Friday, 31 March 2023

How to Apply

To request an application form, please either:

Download:	Download Application
Download:	Job Applicant Privacy Policy
Telephone:	01884 243400
Email:	[email protected]
Write to:	CVs to be sent to [email protected]

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