We have an exciting opportunity for an individual to join our Sales & Logistics Team.

Reporting to the Sales & Logistics Manager, the sales co-ordinator will process orders and fulfil customer needs to ensure customer satisfaction.   The Sales Co-Ordinator will be working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements:

Key Responsibilities:

  • Preparing quotations and placing and maintaining customer orders.
  • Liaising with our Customers and Field Sales Team in relation to orders and queries.
  • Taking customer calls including handling customer queries or complaints.
  • Attending customer meetings or trade shows as required.
  • Generating reports in relation to service level agreements.
  • Keeping Customer Relations Management system up to date.


  • Excellent communication skills to include; over the phone/interpersonal, verbal and   written.
  • Attention to detail and accuracy.
  • Strong I.T. skills including MS Office package – particularly Word & Excel.
  • Competent use of Outlook.
  • Previous experience of working in a customer service role desirable.
  • Awareness of SLA/KPI/GDPR terms

Hours of Work

Mon - Fri8/9.00am - 4/5.00pm

35 hours per week.

The successful applicant will be expected to be flexible and to work the required hours to succeed in the role.


In addition to a competitive salary, we offer an attractive benefits package, including:

  • 25 days holiday per annum, plus bank holidays
  • Company contribution pension
  • Healthcare cashback scheme
  • Discounts with local shops and services
  • Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few
  • Free on-site parking
  • Career progression opportunities
  • Continued professional learning and development
  • Recommend a friend scheme
  • Death in service after qualifying period
  • Mental health support
  • Financial wellness support
  • Long service awards
  • Seasonal events organised by HepcoMotion’s social committee
  • Opportunities for overtime at a premium rate

Closing Date: Friday, 31 March 2023

How to Apply

To request an application form, please either:

Download:Download Application
Download:Job Applicant Privacy Policy
Telephone:01884 243400
Email:[email protected]
Write to:CVs to be sent to [email protected]

Employee Introduction Scheme – Level 1


Please select a portal to
download your CAD Models

TraceParts Cadenas