Sales Co-ordinator

Reporting to the Sales & Logistics Manger, the Sales Co-Ordinator will process orders and fulfil customer needs to ensure customer satisfaction. The Sales Co-Ordinator will be working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements.

• Preparing quotations and placing and maintaining customer orders.
• Liaising with our Customers and Field Sales Team in relation to orders and queries.
• Taking customer calls including handling customer queries or complaints.
• Attending customer meetings or trade shows as required.
• Generating reports in relation to service level agreements.
• Keeping Customer Relations Management system up to date.

• Excellent communication skills to include; over the phone/interpersonal, verbal and written.
• Attention to detail and accuracy.
• Strong I.T. skills including MS Office package – particularly Word & Excel.
• Previous experience of working in a customer service role desirable.

Monday – Friday    9.00am – 5.00pm

35 hours

Although the successful candidate will be expected to follow working patterns or hours required to meet the operational needs of the Customer Services Team, our Branch Markets and worldwide distributor network.  This will include working hours between 8.00 am and 17.00, flexibility is therefore required

In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.

Friday, 26 November 2021

To request an application form, please either:

Download:  Download Application
Download:  Job Applicant Privacy Policy
Telephone:  01884 243400
Email:          [email protected]